Course Description

Sigma Business Solutions Process Baselining participants learn what is required to document and understand the performance of both their core and enabling processes. Included is an overview of the Accelerated DMAIC process with training on the development of functional deployment mapping. The workshop is conducted over a two day period.

Who Should Attend?

Members of work teams involved in the resolution of daily processing problems.

Curriculum Highlights:

• Accelerated DMAIC overview
• Functional deployment mapping
• Identification of measures
• Development of Data collection plan
• Base Analysis

Duration - 2 Days

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